Frequently Asked Questions

Do you ship internationally?

Yes. Please see our Shipping Policies Page.

What is your return policy?

MTB Tools products can be returned within 30 days of receipt by contacting us. All returns must be unused and undamaged. Please see our return policy page for details.

Do you make custom parts?

Yes we do. Please fill out the form on the Custom Parts Page with as much detail as you can provide. We will get back to you in 1-2 business days.

What bikes are your products compatible with?

MTB Tools can manufacture parts for all bikes on the market. Use our Custom Parts form to request special products.